Frequently Asked Questions

General

What is a Society membership?

Society is a member's only marketplace where we sell household and personal care goods, all at cost, without any traditional retail price markups.

Are all of your products really sold at cost?

Yes. By selling everything directly to you, we avoid any markups that come with distributors or retailers. We use membership sales to cover any and all operating expenses as well as give us a small profit to expand!

I can't find the add to cart button!

Only the Society members that are logged in are able to see the add to cart button and make a purchase of our at-cost products. To become a member, go here!

Who's that adorable dog on the pet category?

That's our Chief Woof Officer (CWO)! He's been employee of the month (every month). He's pretty much the guy that makes everything happen. 

Products

How long before new products are added and made available?

You can expect new Society product drops monthly!

Do you test any products on animals?

No, we love animals as much as we love humans. All of our products are 100% cruelty-free. We also have many products that are vegan-friendly.

What ingredients does Society Products avoid?

All of our products are free of synthetic fragrances, parabens, pthalates and sulfates.  

Shipping

Does Society Products offer free shipping?

Shipping is free for orders with a subtotal over $25 within the contiguous US.

How long will it take for my order to ship?

Orders will be processed & shipped the next business day. You can expect your Society products within 3-6 business days. We hate waiting around too, so we do our best to get your order out to you as soon as possible.

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I can't find my question!

Send us an email at info@societyproducts.co. Our team mans our inbox on Mondays through Fridays and we will be sure to respond to you as soon as possible.